AI automation for Michigan small businesses, set up in the tools you already use and kept working.

Claude, installed on your own account and connected to your email, calendar and the software you already pay for, with workflows written for the way your business actually runs. You own the seat and everything on it. I set it up, teach you the three things worth doing every day, and keep it working as the tools change.

Setup $499. Then $199 a month, month to month, cancel by email. Most of it is plumbing; some of it genuinely is AI. I will always tell you which is which.

Free · 20 minutes · No pitch. You leave with a straight answer either way.

Set up in one sitting, kept current every month.

Setup, $499

Ninety minutes on your machine, screen shared. Claude Desktop and its small-business workflows, connected to Google Workspace, plus two or three workflows written for your business: the estimate follow-up, the review reply in your voice, the Monday summary of what needs an answer. You leave with them working and a one-page card on how to use them.

Care, $199 a month

The tools change every month, so someone has to keep the workflows working. Each month your workflows are monitored and kept working as the tools change, with one change if you want it — a new workflow or a tune-up — plus a fifteen-minute check-in and a plain-English receipt of what ran. Add Local Presence Care and the two together are $299 a month; website care is separate.

What you own

The Claude seat is yours, on your card, at your login, and so is your Google Workspace subscription — the $199 covers my work, not their bill. A standard setup is one person’s Claude plus three connected accounts: email, calendar, and Drive or OneDrive; more people or other software is quoted first. The workflows live on your account, written in plain language you can read. If you stop the care plan, everything keeps working; it just stops being looked after.

The honest part

What the AI does here — and what it does not.

It drafts replies you approve, triages and summarises what came in, writes first-draft quotes and follow-ups, and turns a photo and a note into an estimate email. Most of what gets sold as AI is plumbing — connecting the tools you already pay for so nothing falls through. Where something genuinely is AI, I say so.

What it does not do: talk to your customers unsupervised, make promises on your behalf, or replace anyone. Worked examples: contractors and home-service businesses, dental practices and HVAC companies.

The work that quietly eats your week.

Three of these you run when you sit down; the Monday summary runs on its own. None of them sends anything to a customer without you. Each card says what starts it, what it does by itself, and what is left for you.

Quotes and follow-ups

A photo and a note become an estimate email in your words. The quote nobody answered gets a polite second and third touch on day three and day ten, drafted for you to send.

You run it.
Starts when: you drop a photo and a note into Claude, or ask it to check open quotes.
On its own: writes the estimate email in your words; finds quotes with no reply after day three and day ten and drafts the nudge.
You: read, edit if you want, send. Nothing goes out otherwise.
Needs: your Claude seat, your email connected.
If the connection drops: Claude tells you it cannot see your mail; nothing is sent to anyone.

Book a 20-minute call →

Review replies in your voice

Every new Google review gets a reply drafted the way you would write it, waiting for a one-word approval. Pairs with the Review Engine, which asks for the reviews in the first place.

You run it.
Starts when: a new Google review lands and you open Claude, or you paste the review in.
On its own: drafts the reply from what the customer actually wrote.
You: one word — post it — or change it first.
Needs: your Claude seat. (On Local Presence Care I draft these on my side and you approve by email.)
If the connection drops: the review waits until you look; nothing posts unreviewed.

Book a 20-minute call →

The morning inbox

What came in overnight, sorted into needs an answer, needs a decision and can wait, with the answers already drafted. Ten minutes instead of an hour.

You run it.
Starts when: you ask for it, first thing.
On its own: sorts overnight mail into needs an answer, needs a decision, can wait — with answers drafted.
You: send the ones you agree with.
Needs: your Claude seat, email and calendar connected.
If the connection drops: it tells you it could not read your mail, not a silent blank.

Book a 20-minute call →

The Monday summary

One message each Monday: the quotes still open, the reviews that came in, the appointments this week, and the three things worth doing first.

Runs on a schedule.
Starts when: Monday morning, on its own.
On its own: pulls open quotes, new reviews, this week’s appointments, and picks the three things to do first.
You: read it. Nothing to approve — it only reports.
Needs: your Claude seat, email and calendar connected.
If the connection drops: the summary says which source it could not reach.

Book a 20-minute call →

A live automation that catches a new lead and sends the provider a timed series of notification emails

Connections I have actually run — what each one does for you, not a logo wall.
Gmail — reads what came in; drafts replies and follow-ups in your voice. Nothing sends without you.
Google Calendar — reads this week’s appointments for the Monday summary; adds an entry when you say so.
Google Drive — reads your job notes, photos and estimates; files the drafts back into your folders.
WordPress — reads and updates your site’s pages, and reads what your website forms collected.
Fluent Forms — turns a quote request or contact-form entry into a drafted reply.
FluentBooking — reads and creates appointments on your booking calendar.
OttoKit — the plumbing: when a form comes in, routes it to the right place — a text, an email, a CRM record.
SureContact (CRM) — creates and updates the customer record, tags it, and enrolls it in a follow-up sequence.

Not on the list? Possible, but untested here, and I say so before you pay for it. Anything with its own integration work is quoted first.

Get in touch

Start with a conversation.

Twenty minutes, no pitch deck. Tell me what eats your week and I will tell you which parts Claude can take on, which parts are plumbing, and whether it is worth $499 to find out. Based in Greater Lansing, Michigan.

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